A key attribute to a well run service department is good communication. While I had made an appointment and expected my car to be looked at when I arrived it was communicated on my arrival by Kevin that my car may not be looked at until the next day because the jobs ahead of me…

The staff have always been friendly and courteous at Mid-Town Ford. I brought my car in recently to have the brakes looked at and while I was expecting to get my vehicle back later in the day, I was contacted and advised things were backed up from the weekend and it may not get done…

Great customer services. Shane was the best.... he has great personality and great sense of humor. He was able to answered all of our questions. We Would love to have him help us again if we were needing another car.