Had a great experience dealing with Mid-Town Ford and the purchase of my new 2021 F150 Lariat! Aidan and Rene put up a real fight but ultimately they gave in and threw in a free hat with my purchase!😂 Serious note, the customer service and overall professionalism with the Mid-Town team is exceptional! They made the headache of buying a new vehicle as easy as possible and did not undercut or lowball with any part of the dealing process. They were always smiling and welcoming every time I arrived. I give Aidan, Rene, Eric and the team a 12/10 rating and look forward in dealing with Mid-Town Ford and the service department for many years to come. Bravo! And thank for you getting me my dream f150!
in the last week
Had an amazing customer service experience with Mid-town Ford from start to finish. My time is very limited and I reached out inquiring about a new Ford Mustang. I asked if they could bring the car to me and I was contacted that morning by Jordan. He drove the car out to my house so I could test drive it. Did the transaction over the phone that same day and picked up the car the next day. Jordan was amazing! Not pushy at all. Super friendly and informative. Made the entire experience super easy for me! Thank you so much. In financing, I dealt with Eric and the experience was equally as pleasant. Not pushy in trying to sell upgrades. Went over everything for extended warranty in full details but did not feel pressured. Thanks so much Mid-Town Ford! You guys rock and we are happy to recommend you and look forward to purchasing another vehicle from you guys down the line! :)
a month ago
I always have a welcoming experience when I come to Midtown Ford for service of our Ford Escape. I am treated as an equal with respect and happy faces! The newly renovated Quick Service area is so great with a clean waiting room and bright comfortable surroundings. Thank you so much for helping us maintain our vehicle.
3 months ago
Purchases a brand new Ford Ranger, couldn't be happier. Salesman Reed and Eric in finance were instrumental in a quick, no pressure, smooth and very pleasant transaction. Could not believe how bright and clean the dealership was, and how happy the staff were to assist you. Having this experience has reinforced my thought that after this Ranger I will be going back to Ford truck to purchase a family vehicle that is great on gas, like an Escape.
3 months ago
My husband bought a 2021 Ford Ranger. Salesman Reed was patient and answered all of our questions and was very patient with us. We didn't feel pressured or talked into something we didn't want. In fact we were to get an amazing deal and got more of a truck than my husband was hoping for. We are very happy with our purchase and would definitely recommend you go try a Ford on today!! Ask for Reed in Sales and Eric in finance!! Both top notch sales and finance people. Their commitment to creating a positive purchase was very evident in how they dealt with us. So positive that in fact we purchased a 2nd new Ford 4 weeks later. Couldn't be happier with our purchases.
3 months ago
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